Frequently Asked Questions

Viewings of our rental show apartments are available to book now. Once you book a viewing, a member of our team will arrange a date for you to visit the show apartments. Appointments will take place between 10 am and 7 pm on Mondays to Friday, and weekend appointments are available also by appointment only. If you are currently overseas or outside of Dublin, we are happy to arrange for a virtual tour from site. Enquire today to find out more.

There will then be a one-off, non-refundable holding commitment per apartment required at the commitment stage. This amount is refundable if you no longer wish to proceed with the application within 72 hours of making the payment. 

The holding commitment is also refundable if you made your decision based on a virtual viewing and you later change your mind within 24 hours following an in-person viewing.

Once your reservation payment & completed documents have been received by the leasing team, you will be required to go through a referencing process, carried out Homeppl who will carry out the assessment of your eligibility to enter into a tenancy agreement. The process time is mainly dependent on your ability to complete the online application form, and on your referees’ availability. However, this usually takes approximately 3-7 business days.

Please note, the household income must be at least 2.66 times the annual rent of the apartment (before any discount or concessions are given). For approved offer, all applicants must have completed the referencing fully.

The reference check process is mainly dependent on how swiftly you are able to complete the online application form. However, the process normally takes around 3-7 business days.

Once all tenants have passed referencing checks, we will be in touch to confirm the next steps in reviewing and signing your Tenancy Agreement. You will then be asked to pay your deposit, and your first rental payment. Future rent payments will be due on the 1st of each month thereafter. 

To secure the property there is a one off, non-refundable holding commitment that will be allocated towards your first month rent. There is a €400 holding commitment and €45 application fee per applicant.

Your deposit is refundable at the end of your tenancy. We process the return of your deposit within 14 days after agreeing with you on charges applied to damages, if any, excluding fair wear and tear.

Your holding commitment, deposit and first rental payment can be paid via bank transfer into the account information with which we provide you at the time of application. Monthly rental payments can only be paid by Bank to Bank transfer. 

There is an initial €45 application fee. There is a €400 commitment fee which forms part of your deposit payable when you reserve your apartment. 

The following deposits are required depending on the apartment type: 1 Bedroom €2140 ; 2 Bedroom €2445. Your deposit is payable prior to the start of your tenancy. The deposit covers any damages to the apartment and/or furnishings that may occur during your tenancy.

In order to rent a Brickfield Sqaure apartment, you will need to pass affordability checks. The joint household income must be at least 2.66 times the yearly rent.  

Should a household not pass the affordability criteria we do accept guarantors however they too will be subject to referencing and must be at least 4 times the yearly rent to pass affordability checks. 

Rent is due on the 1st of each month by Standing Order, if rent in advance has been agreed then your rent will be due in line with the payment schedule set out in your tenancy agreement. 

Your rent will not increase within the initial term of your tenancy. Prior to the end of your tenancy your Property Manager will contact you to discuss a renewal. The rates will be discussed at this time. Any potential rates changes will definitely be in line with any regulations in place at the time. 

We consider an apartment cancelled only after receipt of written notice. Written cancellation received within 72 hours of securing the apartment is accepted with a refund of your reservation payment, depending on the progression of the referencing process. Any cancellation received after 72 hours, however, will not receive refunds.

Our tenancies are for a fixed term of 12 months. There will also be options for renewing your lease agreement with us, following the expiration of your Initial Term. The site management team will be happy to discuss your options at the time of a possible renewal.

Depending on the results of your referencing and affordability criteria assessment, the option of Guarantors will be available. Further referencing and qualifying criteria will apply. (Guarantor’s income must be 4 times the annual rent).

Absolutely, we welcome all individuals over 18 to apply for one of our apartments, however, students are required to have a guarantor. These terms can be discussed and decided with our team when securing the property. 

The on-site team at Brickfield Square is the key to making a difference in renting. Our team will be comprised of a Community Manager, overlooking the on-site teams in the Blocks with the support of an Assistant Manager and the leasing team members will be available to assist with any needs you may have during your leasing journey, and on-site maintenance team will be supervising the on-site maintenance team and focus on responding to all maintenance needs that you may have in your home.

Our CCTV policy can be found here.

While living in one of our apartments, you will benefit from services onsite to respond to any maintenance issues within the block. Your maintenance and management team are also on hand to respond to any emergency such as flooding, power outages or fire. More information on what is considered an emergency, and who to contact out of hours when the front desk is not manned can be found in your resident handbook provided on the day of move-in.

Yes, we love them! There is a monthly pet rent of €75 per pet, which contributes to the additional communal cleaning and maintenance required. There are some breed restrictions in place, so please contact us for full details. 

We have limited car spaces available, please speak to your property manager to rent. All cars must be registered. When using parking, please properly adhere to all signage located in the street and do not attempt to park in a space allocated to another resident. Any disregard for these rules puts the car owner at risk of a fine.

Once the application process is complete, reference checks are passed, your tenancy agreement is signed, and the funds are received, we will then arrange a convenient time to meet with you on the day of your move-in to hand over keys, complete a home induction, and help you settle into your new home. 

If you wish to move out before the end of your fixed-term tenancy, an early termination agreement may be agreed with an agreed cost associated to re-lease your apartment early. You can continue residing in your apartment for another fixed term by signing a renewal or opt to extend your tenancy without the benefit of a fixed term (Part 4 tenancy). Should you wish to serve notice under a Part 4 tenancy, the notice period required is dependent on your length of residency. Please contact the team to confirm.

We aim for the highest standard of service and quality of product; therefore, we ask that our residents maintain their homes in good condition and leave the property in the same state and condition in which it was received in order to avoid cleaning fees at move-out. Should you have any queries, require any assistance our team will be happy to help. 

No, the cost of the inventory at the beginning of the tenancy and end are covered by us.

If there are any damages to the property picked up, you will be asked to cover these charges.

We’re confident that you’ll love your new Greystar apartment, but we understand you may change your mind. That’s why we’ve introduced the Greystar Guarantee where you have 30 days within move-in to give 30 days notice to leave.